Where to email us
General questions and feedback: hello@casinoclaude.cc
Partnerships and media enquiries: partners@casinoclaude.cc
In most cases you'll hear back within two business days. If you're writing about a specific review, paste in the page URL and quote the exact detail you're questioning, it lets us re-check and reply much faster.
Where we can help
- Corrections. Operators change bonuses and payout processes constantly. Flag anything that no longer matches reality and we'll re-test that detail and update the page.
- Operator enquiries. Casinos are welcome to request a review, with one caveat we give everyone: our testing decides the outcome, and neither a listing nor a rating is ever for sale.
- Player feedback. First-hand accounts, a payout that dragged on, a support chat that genuinely impressed you, feed straight into our re-testing schedule and really do shape the rankings.
Where we can't help
One important limit: Casino Claude reviews casinos but has no access to them. We hold no player accounts, handle no payments and can't step into disputes, so password resets, stuck withdrawals and account questions all need to go to the casino's own support desk. If an operator refuses to resolve a legitimate complaint, escalate it to the regulator that issued its licence.
Worried about your gambling?
If gambling is causing you stress or harm, please don't wait to reach out. Our Responsible Gambling page gathers free, confidential support services for every market we cover. 18+ only.